Frequently Asked Questions

Last updated: August 3, 2026


Frequently Asked Questions

Is this service free to use?

Yes! Guests can process up to 2 downloads without logging in. Registered users get 3 free downloads every day.

What file format will I receive?

All extracted videos are formatted as standard MP4 files compatible with all media players and devices.

How long are files retained on the server?

Downloaded files are kept temporarily for 3 days before being automatically purged by automated cleanup jobs.